Dec 8, 2018 10:23:35 AM by Travis C
How can I contact Upwork admin? A freelancer and I have mutually agreed to cancel a contract. Every time I go to 'End Contract' I then fill out the reason, ask for the refund of the payment held in escrow, then it locks up on the next screen and never goes through. I've tried a dozen times. And I can't find how to contact admin. Any help?
Dec 8, 2018 10:52:39 AM by Petra R
You can ask the freelancer to end the contract as well, that then sends the funds back to your payment merhod automatically and cuts out one step as well.
Dec 8, 2018 04:11:38 PM by Avery O
Hi Travis,
Before I proceed, I wanted to check if the issue persists even if you clear your cache and cookies or use a different browser?