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0d28088a
Community Member

How can I contact Upwork support on the weekend?

Phone Support has message that no support available, I was to leave my contact info and they would return sometime

The 'automated chat' smart software is not smart enough to help

There is no ticket system for support

no email either

So how do i contact support,

I even paid for a specialist who did not reply as he doesnt have Sat hours.

Time is of essence and noone to contact 

12 REPLIES 12
prestonhunter
Community Member

The Community Forum is open all weekend.

 

What is your question?

 

Pretty much any question you have can be answered by the Forum.

JoanneP
Moderator
Moderator

Hi Leon,

 

I'm sorry for the inconvenience this may have caused you. I'll follow-up with the team that's handling your case, and they will update you directly via ticket. Thank you for your patience. 

~ Joanne
Upwork
dc73ba68
Community Member

I'm encountering issues when I want to login to my Upwork account. I do use Google Sign-in but it wouldn't respond.

 

I need a way out please. Thanks!

To be precise, I'm encountering this issue on my PC.

Hi Ayomide,

 

I checked and it seems that one of our agents already followed up with you on your support ticket and asked for additional information so that they can assist you further. Please consider following up on the ticket so that our team can assist you further with the issue you are experiencing. 

 

~ Nikola
Upwork
338347b9
Community Member

Hey Upwork Team,

Hey Upwork,

I sent $558 to my Payoneer account from Upwork.

But in Payoneer they are showing in upcoming transactions and status was pending.

Can you please reverse back payment so I can transfer to my local bank?

Sorry It happen again due to my mistake.

**Edited for Community Guidelines**

Hi Zeeshan,

 

Thank you for reaching out to us. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

 

~ Nikola
Upwork
338347b9
Community Member

Nikola Kindly reverse back my payment from Payoneer account to Upwork account I have to pay my team working on these tasks.

So I can withdraw from local bank.

Please solve my issue please 🙏

338347b9
Community Member

Reverse back the funds from Payoneer account to my Upwork account.

Please

338347b9
Community Member

I am contacting Upwork support can not get any response kindly solve my issue,

Reverse back my funds from Payoneer to my Upwork account.

Its A humble request.

338347b9
Community Member

Kindly reverse back this funds I attached the status of payment.

Please reverse back to my Upwork account.

I shall be very thankful to you.

**Edited for Community Guidelines**

338347b9
Community Member

 
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