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How can I delete an account for someone who no longer has access to the account's email address

michaelsilverfox
Active Member
Michael S Member Since: Mar 10, 2018
1 of 3

A colleague of mine sign-up to upwork as a client and started hiring two people. He has since left and nobody has access to his login nor his email. 

 

How can we delete his account and make sure any owed amounts are paid and contracts ended (with appropriate job feedback given)?

 

 

bobafett999
Community Guru
Prashant P Member Since: Sep 29, 2015
2 of 3

If he left on good terms,can't you just ask him?

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
3 of 3

Hi Michael, 

 

Unfortunately, you will not be able to close the account on this colleague's behalf. He will have to close the account through his account settings, or request for it to be closed by contacting us. 


~ Avery
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