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michaelsilverfox
Community Member

How can I delete an account for someone who no longer has access to the account's email address

A colleague of mine sign-up to upwork as a client and started hiring two people. He has since left and nobody has access to his login nor his email. 

 

How can we delete his account and make sure any owed amounts are paid and contracts ended (with appropriate job feedback given)?

 

 

2 REPLIES 2
bobafett999
Community Member

If he left on good terms,can't you just ask him?

AveryO
Community Manager
Community Manager

Hi Michael, 

 

Unfortunately, you will not be able to close the account on this colleague's behalf. He will have to close the account through his account settings, or request for it to be closed by contacting us. 


~ Avery
Upwork
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