All - I'm trying to get help regarding a freelancer that works for me and issues regarding his account. However, I've spent almost 30 minutes trying to use the Upwork Help chat/support bot that tells me "it shouldn't take too long". How can I actually reach someone to answer a question? I don't even see where I can send a question/email to support. Any help would be greatly appreciated.
I'm sorry for the trouble you had. Could you please share more information about the issue, including the contract ID you're referring to so I can check?
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