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dee1d7a9
Community Member

How can I request a refund when "request a refund" is not avail when I click on... from my jobs?

How can I request a refund when "request a refund" is not avail when I click on... from my jobs?

 

2 REPLIES 2
prestonhunter
Community Member

Lena:
If you want to request a refund, it is always possible for you to send a message through the Upwork Messges tool and ask the freelancer to issue you a refund.

BojanS
Community Manager
Community Manager

Hi Lena,

 

It looks like you already asked for the Escrow Refund from your freelancer. Our team will reach out to you directly to further assist with this request.

~ Bojan
Upwork
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