Hi Shopify team, I have the same situation. It is frustrating that the contract got cancelled just like that, and now my money is trapped in the balance here. I opened a ticket a couple days ago, but still haven't heard back. please help
I checked your account, and it looks like the job you posted is active. Our team has also reached out to you on this ticket number: 29813092. Please check the ticket and feel free to respond with any questions you may have. The agent will be more than happy to assist you further.
I have noticed that Upwork refunded me money ($40) from a cancelled contract. However, I was hoping this money would be sent to my Bank account which I used to fund the contract.
How do I do this as a client?
Can you help return this money to my bank account?