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94618a95
Member

How close not confirmed contract and get funds back

Hello, could you please help me. I send offer to freelancer for my task, therefore he did not confirmed and I desided to hire another person. After closing the contract I don't see mu fund anywhere, how can I get money back or pay them to another freelancer?

2 REPLIES 2
djondinium
Community Manager
Community Manager

Hi Vyacheslav,

 

Thanks for reaching out to us. I checked and it seems that you already created a support ticket for your question in which one of our agents followed up on the ticket. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Upwork
prestonhunter
Member

re: "how can I get money back or pay them to another freelancer?"

 

Such money is AUTOMATICALLY returned to your funding account within five business days.

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