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Community Member

How do I cancel an escrow refund request for a contract I ended?

I owed my freelancer an outstanding balance  on a project and thought that ending the contract would automatically pay that amount out. Instead, it sent an escrow refund request. I have paid the freelancer the outstanding balance via a bonus. How do I cancel the refund request so the freelancer doesn't have to worry about it? His profile is https://www.upwork.com/ab/applicants/1696655786388955136/1699219707208855552

Community Member

Ask freelancer to ignore request. 

Community Member

If I'm understanding correctly and you paid the outstanding balance as a bonus, then if you cancel the escrow refund request the freelancer will be paid twice.

oh no

Community Member

good, thank for giving solution for new users

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