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19eed0e3
Member

How do I change my full name (for verification)

You asked for my official government ID for review and I provided it .

 

But I didn't know that my account name needed to be changed to government ID name:**Edited for community guidelines**

you know that the Chinese official government ID is not possible to be changed, and there will be no English.

 

Now the problem is that I can't change the full name**Edited for community guidelines**, what should I do now?

**Edited for community guidelines**

 

 

1 REPLY 1
tinker_bell3
Moderator
Moderator

Hi XiaoYang,

 

I checked your account, and it looks like you have already submitted a support ticket to our team. One of our agents will update your ticket to assist you further with verifying your ID. 

~ Joanne
Upwork
Learning Paths