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3f47c0be
Community Member

How do I contact a support agent?

I had a chat with Upwork help chat-bot and for my problem it sent this solution: "Please contact a support agent if you wish to refund this credit to your billing methods."

How can I do it? I tried to press the "Get help" button, but it just opened the chat-bot

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Vitalii,

 

One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

Thank you,

~ Nikola
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