How do I contact my account manager?

[2cae375d]

 Hi,

I'm an UpWork Plus client, and I'm supposedly assigned an account manager.

I never got introduced and have no idea how to reach the.  

Does anybody know how this works?

Conrad

[BojanS]

Hi Conrad,

We’ll have one of our agents reach out to you via a support ticket to assist you with your concern. 

Thank you for reaching out to us. 

[akinstricia]

Same here. You would think it would be part of the process for a $600/year service.

[AndreaG]

Hi Tricia,

Someone from our team will reach out to you via support ticket in order to assist you further.