How do I contact support?

[gilgul]

Does anyone know how I can contact support?

My account has $0 balance but shows "Financial Transactions are Limited" because my card on file was canceled. I updated the card but the message is still there.

I tried the "Feedback" button on the side of the support pages. The request is automatically flagged as "Solved".

Am I missing something or is Upwork support non-existent?

Thanks!

[tinker_bell3]

Hi Gilad,

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.