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Marjolein's avatar
Marjolein P Community Member

How do I solve my problem - my account is temporarily on hold

Accidently I've plublished jobs in another language then English. Now my account is temporarily blocked.

I've been trying to solve this issue,  but now that I've changed the text from German to an English version  I can't post this, because when I try to Save it I get the error message: 

"We're unable to post your job because your company has been suspended. Contact Upwork Support for more information."

 

I've already send an email to upwork support, but haven't received any response yet.

So now I'm stuck in a loop I don't seem to get out of. Can anyone help me with this issue?

 

Thank you in advance!

M

1 REPLY 1
Goran's avatar
Goran V Retired Team Member

Hi Marjolein,

 

I can see that you have followed up on your ticket with number 26104919 and our team will assist you further as soon as possible. If you have any additional questions feel free to update your ticket, you can access your tickets on this Link. Thank you.

~ Goran
Upwork