Hi Baris / Wendy,
Thank you again for your input. I am just trying to get my head around on how the system works and improve as a client.
In that, Baris, I agree with what you said in your example, I don't think it would be right or even ethical proceeding that way.
Andy, what providers value most is a collaborative relationship with buyers ... this is what makes for long term trusted relationships for both sides of the equation. Part of this requires timely and honest candid communications. We aren't mind-readers.
A buyer with a profile that reflects this is a huge plus, IMO. We aren't any different than you. We put far more trust in sincere comments than in stars or %s.