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Re: How long does a client have till they can leave a feedback behind?

srhzaidi
Active Member
Raza Z Member Since: Sep 24, 2017
1 of 2

Is there a statutory limit till when a client can leave behind a feedback for an ended contract?

And what happens in the case if a contract was refunded. Can they still leave behind a feedback then?

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
2 of 2

Hi Raza,

There is a 14 day period after the contract has ended in which the client will able to leave feedback and once the 14 day period has expired, they can request that you allow them to leave late feedback.

If the job is refunded, then no feedback will show on your profile. However please note that a refunded job can still impact your JSS even if there is no public feedback since the outcome of the contract will be assesed and private feedback is taken into consideration.

~Nina
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