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Re: How to close client account

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Active Member
Jiri S Member Since: Feb 9, 2019
11 of 27
Struggling with the same thing.....want to close/disconnect from the clients account as I no longer want to work for them, but can't see such an option...
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
12 of 27

Hi Jiri,

 

One of our team members will reach out to you directly and assist you further with disconnecting your account from the Client's account you are connected with.

Thank you.

~ Bojan
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Active Member
Nicole B Member Since: Aug 8, 2018
13 of 27

So, is there no way for the user to close an account themselves? Every reply to this post is followed by an admin closing the account for them. I made a client account while I was trying to do something, thinking I could quickly close it, but I see no option to do so. I have a freelancer account and I'm also a team member for another group. I only want to close a client account.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
14 of 27

Hi Nicole, 


You can send me a private message with the details of the client account you want closed so that I can look into this for you. I'll wait for your message. 


-Avery
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Active Member
Ryan J Member Since: Sep 23, 2015
15 of 27

Hi, I'm in the same boat, y'all.

Are any moderators available to help me remove 4 client accounts leftover from the Elance migration years ago? I'd love to get that cleaned up.

Thanks!
Ryan

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
16 of 27

Hi Ryan,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your accounts. Thank you.


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Active Member
Emily S Member Since: Oct 10, 2019
17 of 27

I also need to close my client account. Please help.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
18 of 27

Hi Emily, 

 

I'll go ahead and close your account for you as requested. 


-Avery
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Active Member
Taras A Member Since: Oct 26, 2019
19 of 27

Need to close client but make sure agency and freelancers are safe, is this possible?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
20 of 27

Hi Taras,

 

Yes, it is possible. If you want, please let me know and I'll assist you further with the request.

 

Thank you.

~ Aleksandar
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