How do I close my client account?
I've been searching all over the website and I've followed the only instructions I could find - it failed and asked me to
**edited for Community Guidelines**
Maybe it's becasue I still have funds in the account I don't know (I presume they'll be refunded on closing!).
There's no way I'm calling a US number from Ireland, it'll cost me a fortune.
How do I close it?
Have you tried the following steps -
- Remove all other team members from the company
- Close all open contracts associated within the company
- Close all open jobs associated with the company
- Ensure all outstanding billing is paid within Upwork
To close your client company:
- Click Accounts menu, choose Settings, then My Info
- Click the Close this account link
- If you meet the requirements, click the button to confirm you want to close your company
Let us know!
Thanks for the advice but that didn't work.
I'm still unable to close and take out the money I have in there.
How do I proceed?
My company name: Blackwire Contracting Limited