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How to close client account

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Active Member
Saron G Member Since: Aug 3, 2020
21 of 48

i require this as well

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Active Member
Mutuku M Member Since: May 25, 2020
22 of 48

Hi,

 

I only want to close my Client account but maintain this freelancer account. If that's possible, please do it for me.

 

Thanks in advance.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
23 of 48

Hi Mutuku,

 

Your client profile is now closed, thank you.


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Active Member
Kira F Member Since: Jan 14, 2020
24 of 48

Please close our account.

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Active Member
Sabrina G Member Since: Mar 20, 2020
25 of 48

Hello,

 

I would like to be disconnected from a client account and I can't seem to be able to remove myself.

They are still using the said account, I was just a collaborator.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
26 of 48

Hi Sabrina,

 

Thanks for reaching out to us. Could you please send me a private message with the name of the client profile you wish to close so that I can assist you further?

 

Thank you.

~ Aleksandar
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Active Member
Saron G Member Since: Aug 3, 2020
27 of 48

I need assistance closing a client account.

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Active Member
Chocobo I Member Since: Sep 2, 2020
28 of 48

Hi,

 

May I request your help in closing a client account, too, please?

 

I do not see this option:

 

"Click the Close this account link"

 

Cheers.

 

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Moderator
Andrea G Moderator Member Since: Jul 7, 2020
29 of 48

Hi Chocobo

 

Before closing your account you'll need to clear any outstanding open, active, or pending activity.

You can find instructions here on how to close your account depending on the type of account, Client (Company Owners), or Client Admin / Manager / Team Member / Colleague.

After you clear your contracts you should be able to close your account following these instructions, please let us know here if you need any further assistance.

 

Thanks!

~Andrea
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Active Member
Chocobo I Member Since: Sep 2, 2020
30 of 48

I tried that.

 

I'm trying to leave a client. I have no jobs, proposals, orders, or outstanding payments at all with the company in question.

 

When I go to Settings > My Teams, there is no option for this:

"Select Leave Team under Actions"

 

- CI

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