How to close client account

[Kira F]

Please close our account.

[Sabrina G]

Hello,

I would like to be disconnected from a client account and I can't seem to be able to remove myself.

They are still using the said account, I was just a collaborator.

[Aleksandar D]

Hi Sabrina,

Thanks for reaching out to us. Could you please send me a private message with the name of the client profile you wish to close so that I can assist you further?

Thank you.

[Bee B]

I also need someone to close my client account; my organization does not wish to use the platform. Thank you.

[Bojan S]

Hi Bee,

Your Client account was closed as per your request. Thank you!

[Konrad B]

Trying to close a client account (BOR). Definitely want to keep my account but no longer wish to accidently log into that client account.

[Bojan S]

Hi Konrad,

We'll have one of our agents reach out to you via a support ticket to assist you with closing the part of the account you're referring to. 

Thank you for reaching out to us. 

[Mariana B]

Hello, I am trying to close my account but I don't seem to find the link to do so at My Info in my profile.

I entered as a part of the company, but I would like to leave now, but the company must remain there.

How am I supposed to do this?

Thanks

[Sabrina G]

This is a huge problem.
I contacted support multiple times and they say there is nothing I can do,
and that I have to contact the account owner to pull me out of the account.

Month's later, I am still connected to an old client's account, causing a
liability issue for me.

[Joanne Marie P]

Hi Sabrina,

Thanks for reaching out to us. Could you please send me a PM with the name of the client profile you would like to close so that I can check? You can click on my name to send me a PM.