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How to close client account

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
61 of 70

Hi Mariana, 

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
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5ce0f928
Active Member
Danny T Member Since: May 31, 2020
62 of 70
I'm in the same boat.
Help?
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
63 of 70

Hi Danny,

 

I would just like to confirm, are requesting to close this account that you used to post in the community? 

~ Joanne
Upwork
0ca094c3
Active Member
MD RAKIBUL I Member Since: Feb 4, 2020
64 of 70

Profile> Setting>My Term> Close my Account

gauravmeena0708
Active Member
Meera M Member Since: Oct 30, 2020
65 of 70

I only want to close my client account, is it possible??

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
66 of 70

Hi Meera,

 

I checked and it looks like you have a support ticket with our team and they are assisting you with your account. Once that is resolved you can reach out to us again and we'll be happy to help you close your client account.

 

Thanks!

~Andrea
Upwork
salsakleiner
Active Member
Sarah K Member Since: Jan 4, 2021
67 of 70
Hello!
I have a freelancer account but had the idea to post a job and created a client account under my freelancer acc.
I would like to close/remove/delete the client account without effecting my freelancer account.
I cannot seem to find the info anywhere.

Thank you for your help!
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
68 of 70

Hi Sarah,

 

Your client account has been closed as requested. 

~ Joanne
Upwork
filguler
Active Member
Phil G Member Since: Sep 11, 2019
69 of 70

I would like to close two regular client accounts I accidentally created. 

Not the 'plus' client account. Only the two regular accounts. 

 

I don't want to risk deleting my freelancer account (again) and the 'How to' page regarding this topic (closing client accounts without closing freelancer account) only explains how to close accounts. There is a warning that closing client accounts will result in your freelancer account also being closed but there is no informed resolution. 

 

Thanks. 

 

Thanks in advance. 

 

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
70 of 70

Hi Phil,

 

Your client accounts have been closed as per your request.

 

Thanks!

~Andrea
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