Jan 31, 2019 11:50:01 PM Edited Feb 1, 2019 12:16:14 AM by Cleo Z
So I accidently entered the wrong amounts three times, and now they placed my card in a verification failed state until I complete verification with the support team. So how can I get it verified other than talking to the bot? What do I to complete the verification? Thanks!
Solved! Go to Solution.
Feb 1, 2019 12:10:26 AM by Goran V
Hi Cleo,
One of our team members will reach out to you via ticket as soon as possible to assist you with your billing method, thank you.
Feb 1, 2019 12:10:26 AM by Goran V
Hi Cleo,
One of our team members will reach out to you via ticket as soon as possible to assist you with your billing method, thank you.
Feb 1, 2019 01:17:08 AM by Ihsan S
Feb 1, 2019 01:23:45 AM by Goran V
Hi Ihsan,
One of our team members will reach out to you to assist you with your billing as well, thank you.
Aug 4, 2019 05:19:12 AM by Chuang Y
Hi,
I have a same problem here: misput the amount when verifing the card. Also my account bill only showed my local currency.
Aug 4, 2019 07:04:55 AM by AleksandarD A
Hi Chuang,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.