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21ab97b5
Community Member

How to complete my Bill methods verification with the support team

So I accidently entered the wrong amounts three times, and now they placed my card in a verification failed state until I complete verification with the support team. So how can I get it verified other than talking to the bot? What do I to complete the verification? Thanks!

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g_vasilevski
Retired Team Member
Retired Team Member

Hi Cleo,

 

One of our team members will reach out to you via ticket as soon as possible to assist you with your billing method, thank you.

~ Goran
Upwork

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6 REPLIES 6
g_vasilevski
Retired Team Member
Retired Team Member

Hi Cleo,

 

One of our team members will reach out to you via ticket as soon as possible to assist you with your billing method, thank you.

~ Goran
Upwork

Thanks appreciate it!

I am here new. I am trying to pay method but asked we are unable to authoriz your card, what i do???

Hi Ihsan,

 

One of our team members will reach out to you to assist you with your billing as well, thank you.

~ Goran
Upwork

Hi,

 

I have a same problem here: misput the amount when verifing the card. Also my account bill only showed my local currency. 

Hi Chuang,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork
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