Aug 14, 2018 12:54:46 PM by Judith M
Mar 25, 2018 02:45:53 PM by Vladimir G
Hi Alexis,
Welcome to Upwork! To contact Customer Support regarding verifying your location, please select a job that includes the US location requirement > check the notification at the top of the page > select the the "contact customer support" link in the message, which will allow you to directly contact Customer Support. Let us know if you need further guidance.
Apr 4, 2018 09:20:28 AM by Laurie G
When I do that the green link just disappears...I am trying to validate my US address with a photo of my driver's license. I have tried to upload photos but none of them I work. I think this is because Florida just redesigned the license and a lot of scanners are not reading it properly. Any other ideas?????
Apr 4, 2018 09:58:40 AM by Nina K
Hi Laurie,
Our support team can assist you with uploading your Florida ID. I checked your account and was unable to recereate the issue with the link to contact Customer Support missing when it is clicked on. Please clear your cache and cookies or try to access Upwork through an alternate browser and try again to use the green link. Please let us know if you are still unable to get in touch with customer support after following Avery's advise in this thread, at which point we'll be happy to assist further. Thanks!
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