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The 'Get Help' bug is still not fixed yet. Please have someone from customer service contact me ASAP regarding an ongoing issue (that I have already raised with customer service, if they can reference my previous ticket). Thank you.
Hi Lexical Ventures,
I checked your account and do not see any previous ticket on your account. Do you have another account, or are you using another email address for the ticket? If so, could you please share more information to me via a private message so that I can check.
Will you also please share a screen grab of the error/notification that shows up whenyou are trying to contact our Customer Support team. I would like to investigate it further.
Found this page, but it doesn't go anywhere - not clickable. https://support.upwork.com/hc/en-us/articles/211067878-Contact-Upwork-Customer-Support
I see a job invitation on my phone app, but not within the desktop software. Makes it hard to attach documents when submitting a proposal.