Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

How to contact Upwork customer service support?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
61 of 65

Hi Rodney, 


I would like to confirm if you remember signing up for an account a few months ago? 


-Avery
Untitled
Active Member
Rodney R Member Since: Apr 2, 2019
62 of 65
No I haven’t.
Moderator
Goran V Moderator Member Since: Mar 24, 2017
63 of 65

Hi Rodney,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your phone number. Thank you.


Untitled
Active Member
Aivaras P Member Since: Apr 15, 2019
64 of 65

Hey, 

I have an issue. I need to verify my identiy, but when I press the link in the notification, the page just re-loads. And I don't get emails from your support at all, as far as I understand they created a ticket, but I can't even access it through direct link ID: 25236242  (got it from your fb page support). Would it be possible for you to contact me directly via my phone number or skype then and sort this out? 

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
65 of 65

Hi Aivaras,

 

I'm sorry about the issue you're having with accessing your support tickets. We've made an adjustment and now you should be able to access the link and initiate the video call. Please let me know if you need further assistance, our team will follow up with you once you initiate the chat conversation from the link shared in this ticket

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS