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How to delete previously saved freelancers

Active Member
Greg C Member Since: May 31, 2017
1 of 11

Hello, I would like to delete some of the formerly saved freelancers from the "saved freelancers" list. However, when I deselect the heart icon next to the freelancer, they are not removed from the list. Thank you for your help!

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
2 of 11

Hi Greg,

 

Please note that you'd need to also click the link at the bottom-right of the pop-up window in order to complete the process. Our team is aware of an issue that is preventing some clients from removing saved freelancers but please do follow the steps from the screenshot to check if this option is available to you.

 

Saved.png

Active Member
Peter M Member Since: Dec 5, 2017
3 of 11

I have this issue, I click the 'Remove from saved' and the heart icon goes from 'Saved' to 'Save'.

 

I would like the reference to be deleted from my list.

 

The 'removed' freelancer items remain!

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
4 of 11

Hi Peter,

 

Could you please take a screenshot of the list before and after you use the option to remove saved freelancers, and share them in a support request so our team could check and advise?

Active Member
Peter M Member Since: Dec 5, 2017
5 of 11

Noted, have taken screen shots and submitted a support request

Community Guru
Jennifer D Member Since: Feb 15, 2016
6 of 11

I have the same problem. I've logged a ticket also.

Active Member
Ryan C Member Since: Jul 1, 2019
7 of 11
same problem, did it ever get solved? thank you
Active Member
Alex S Member Since: Jan 9, 2018
8 of 11

Hello,

 

could you help me, how to delete this freelancer? there is no 'Saved' button

https://yadi.sk/i/VqrZfHov3RK4Re

 

thanks

Community Guru
Aaron Luigi L Member Since: Dec 28, 2014
9 of 11

Hi Alex,

 

One of our agent will get in touch with you for further assistance in removing a freelancer on your Saved Freelancer list. Thank you.

 

- Aaron
Untitled
Active Member
Ryan C Member Since: Jul 1, 2019
10 of 11
same problem, I don't even see a remove button
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