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How to file a freelancer complaint?

Active Member
Vitalii B Member Since: Nov 30, 2019
1 of 8

I had a dispute with a freelancer and he began to insult me and my mother. He also called me niger- this is racism. He also constantly lies and blackmail.
How do I file a complaint to UpWork about this freelancer?

Active Member
Emmil John B Member Since: Feb 18, 2018
2 of 8
Please report it to Upwork's customer service because this is not good and I think it is against the TOS to blackmail anyone. If the message is in the platform, I think you can "flag the message" in the messenger. If the conversation is outside Upwork, you can take a screenshot and send it to customer service. Sorry to hear that there are racists freelancers here.
Ace Contributor
Mensah S Member Since: Oct 23, 2016
3 of 8

Its very unfortunate this happened on a proffessional platform like upwork. You can report to upwork support for them to resolve the issue.

I would like to advice my fellow freelancers to be professional and respect clients because they make this platform grow. 

Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 8

Hi Vitalii,


I'm sorry to hear about you experience with this freelancer. I checked your account and see that you are already corresponding with one of our team members regarding this issue. As confirmed by the agent on the ticket, the freelancer has already been reported to the appropriate team. 

Active Member
Vitalii B Member Since: Nov 30, 2019
5 of 8

The agent told me that he reported to the appropriate team. But a week has passed and I have not received any messages, questions, results from this team. How can I find out the result?

Community Guru
Preston H Member Since: Nov 24, 2014
6 of 8

Upwork might not provide you with additional information. You have no further obligation to work on this matter. You have already provided a service to the platform by reporting inappropriate freelancer behavior.

Avery O Moderator Member Since: Nov 23, 2015
7 of 8

Hi Vitalii, 

To comply with our privacy policy, please know that our teams will not be able to come back to you with information on what actions were taken on the freelancer's account. I can confirm however that this has been reported to the team, and they have taken the actions against the account that they deem necessary. 

Active Member
Vitalii B Member Since: Nov 30, 2019
8 of 8

ok, thank you