Jun 22, 2019 02:21:01 PM by Toni-Ann D
Hi,
I have two concerns. I need to know how I can hide a message that I sent to an employer, and also how I can flag that employer as being inappropriate.
I appreciate the assistance in advance.
Regards,
Toni
Solved! Go to Solution.
Jun 22, 2019 03:02:42 PM by Virginia F
Toni-Ann D wrote:Hi,
I have two concerns. I need to know how I can hide a message that I sent to an employer, and also how I can flag that employer as being inappropriate.
I appreciate the assistance in advance.
Regards,
Toni
They are not "employers", they're clients. You can't hide messages, but they can be edited by clicking on the gear icon. You can report a client's message in the same way, by clicking on the gear icon in the message.
Jun 22, 2019 03:02:42 PM by Virginia F
Toni-Ann D wrote:Hi,
I have two concerns. I need to know how I can hide a message that I sent to an employer, and also how I can flag that employer as being inappropriate.
I appreciate the assistance in advance.
Regards,
Toni
They are not "employers", they're clients. You can't hide messages, but they can be edited by clicking on the gear icon. You can report a client's message in the same way, by clicking on the gear icon in the message.
Jun 22, 2019 03:12:55 PM by Sergio S
In the messages room when you roll over a client's message you will see a gear icon appearing close to the time that message was sent. Click on that icon and a short menu will show up. One of the options is to report the message. This way you can report that client for misbehaving.
If you roll over a message written by you the same icon will appear and you will find an option to delete that message. I am not sure if it really deletes the message or hides it since I have never used it.
Jun 22, 2019 03:24:34 PM by Virginia F
Sergio S wrote:In the messages room when you roll over a client's message you will see a gear icon appearing close to the time that message was sent. Click on that icon and a short menu will show up. One of the options is to report the message. This way you can report that client for misbehaving.
If you roll over a message written by you the same icon will appear and you will find an option to delete that message. I am not sure if it really deletes the message or hides it since I have never used it.
Yes, you can delete ... however once a message is sent, it's been seen by the client and is a done deal. So there's not much point in deleting it.
Jun 22, 2019 07:03:09 PM by Toni-Ann D
Jun 22, 2019 07:56:33 PM by Sergio S
Toni-Ann D wrote:
Sergio, What exactly do you mean by "roll over" a client's message?
Rollover is the effect that happens when the user rolls the mouse pointer over something on a web page. It can change a color link, drops down a menu, or in this case displays a gear icon.