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How to get a refund of a deposit?

Active Member
Maria Emilia M Member Since: Jun 14, 2017
1 of 3

I just cancelled a job because I had used a wrong payment method. I just had made an offer to a user, but the user never accepted the offer. How can I ask for the deposit refund? How long is it going to take?

Community Guru
Preston H Member Since: Nov 24, 2014
2 of 3

Maria:

These types of refunds are processed automatically.

 

If you already closed the job, then you don't need to do anything else.

 

Just wait about 5 business days and the money will be back in the source account.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
3 of 3

Hi Maria Emilia, 

As Preston has shared, please expect the refund to reflect on your payment method after 2 to 5 business days.


-Avery
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