Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

How to get refund for ammount deposited but never assigned since contract was not completed

giorgos120
Active Member
George G Member Since: Apr 17, 2021
1 of 5

So... I created a job today, for the ammount of 50$.

One frelancer bided for it, but he bidded for 100$ seperated on milestones.

 

I didn't understood that. So the offer I made to him was  for $50.00, and I paid (funded) it to escow.

But, afterwards I spoke with the freelancer, we saw that we did not agreed to theese terms, and so... He didnt agreed and the wholle proposal was declined and canceled.

 

Afterwards I found an other frelancer, we agreed with him at 100$ and upwork make me pay again the ammount of $100 for this new contract.

 

My question is, where are now the first 50$ from the first declined offer. I didn't recieved them back on my account, nor I have them on my account balance which shows that is 0$

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
BEST ANSWER
2 of 5

Hi George,

 

I checked and can confirm that you should be getting a refund for the first $50 you paid. Note that if a contract has not yet started and an offer is withdrawn, rejected, or expired, any funds deposited into escrow will be refunded. Refunds can take up to five business days to be credited. You can check this help article to learn more.

 

Thank you.

~ Luiggi

Untitled

View solution in original post

giorgos120
Active Member
George G Member Since: Apr 17, 2021
3 of 5

Thank you  Luiggi.

So There is no other action needed from my side. Correct? So, after 5 or more days,  I will see that ammount returned in my bank account, or in my upwork balance?

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
4 of 5

Hi George,

 

You are correct, there's no additional action for you to take. The funds should be returned to your original payment method. If by any chance you don't see it after five business days, please let us know.

 

Thank you.

~ Luiggi

Untitled
giorgos120
Active Member
George G Member Since: Apr 17, 2021
5 of 5

Thank you Luiggi. You were very helpfull.

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS