Aug 2, 2019 09:06:34 PM by Alex Z
I have a client account on Upwork, and recently was invited to another organization. I was not able to add this organization to my existing account, so I had to create a new user account with a different email just to be able to join that organization. Is there a way to merge my two accounts?
Thank you.
Aug 3, 2019 05:49:35 AM by Aleksandar D
Hi Alex,
Unfortunately, there is no option to merge two accounts. However, it's possible to close one account and create a different account type on another account.
Thank you.
Aug 4, 2019 10:21:26 AM by Alex Z
Aug 4, 2019 01:51:56 PM by Joanne P
Hi Alex,
Please check out this help article for more information about other account types you can add using the same account. Thank you.
Aug 4, 2019 02:03:26 PM by Alex Z
Aug 4, 2019 04:12:42 PM Edited Aug 4, 2019 04:13:26 PM by Joanne P
Hi Alex,
Are you referrng to creating two agency profiles under the same account?
Aug 4, 2019 04:22:26 PM by Alex Z
Aug 4, 2019 06:13:56 PM Edited Aug 25, 2019 06:22:34 AM by Avery O
Hi Alex,
From this account that you are posting from, you can create a freelancer account by following the steps noted in the help article that Joanne noted in her reply. You can ask your client to invite this account instead (where you are posting from), and close the other account.
Let me know if you need further assistance.
Aug 4, 2019 06:36:26 PM by Alex Z
Aug 4, 2019 08:28:29 PM by Avery O
Hi Alex,
I'm sorry I misunderstood your post. I initially thought you were hired by the client through Upwork as a freelancer. You may ask the client to add this account instead, so that you can continue working on being a Project Manager for them through this account. Once done, you can close the other account.
Aug 5, 2019 06:24:18 AM by Mark F
Avery O wrote:Hi Alex,
I'm sorry I misunderstood your post. I initially thought you were hired by the client through Upwork as a freelancer. You may ask the client to add this account instead, so that you can continue working on being a Project Manager for them through this account. Once done, you can close the other account.
I think he want's to have two client accounts because he manages hiring freelancers for more than one company. I think the answer is that is not possible right?
Aug 5, 2019 09:28:24 AM by Kim F
Only responding to bump this because it was a clear question and the OP has the patience of a saint. He deserves a real answer from someone who has actually read his post.
Aug 5, 2019 11:45:20 PM by Vladimir G
Hi Alex,
I'm sorry about the confusion our responses created. Could you please click on my name and send me a private message with the second account you created? I can confirm there isn't an option to use the same login details for two separate accounts but you can be part of multiple companies from a single account. I'd like to take a look and guide you through the process so you can access both companies from your original account.
Aug 6, 2019 09:02:26 AM by Alex Z
Hey Vladimir, when I try sending you a message I get this: "You do not have sufficient privileges for this resource or its parent to perform this action."
Aug 6, 2019 09:28:07 AM Edited Aug 6, 2019 09:28:30 AM by Kim F
I flagged your post to draw attention to it. Otherwise, you may never hear from Vladimir again...
Aug 6, 2019 01:09:07 PM by Valeria K
Hi Alex,
I see that your most recent post on this thread was made from the original account you were referring to. I checked that account and it looks like you do have two companies on it - one is your own and second one you were invited to.
Please, click on the icon in the upper right corner to see those two companies.
If the second company on the list is the one you were referring to, then it looks like you should be all set (you have permissions for that company.) You can then just close the new account you created and only use your original account to access both companies.
If not, please let us know.
Aug 6, 2019 01:11:14 PM by Alex Z
Thanks for the help, I just managed to do it following instructions in previous replies. I guess this issue can be closed now.
Aug 6, 2019 01:14:43 PM by Valeria K
Sounds good, Alex! Let us know if you need help closing the second account.
Aug 6, 2019 01:16:28 PM by Alex Z
Actually it seems like I do - there is no "Close account" button when I go to Settings
Aug 6, 2019 02:13:34 PM Edited Aug 7, 2019 07:14:20 AM by Valeria K
No problem, Alex. We've closed your newer account. So now you can continue using your original account with access to the company you were invited to.