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How to merge two accounts?

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Active Member
Alex Z Member Since: Aug 2, 2019
1 of 22

I have a client account on Upwork, and recently was invited to another organization. I was not able to add this organization to my existing account, so I had to create a new user account with a different email just to be able to join that organization. Is there a way to merge my two accounts?

 

Thank you.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 22

Hi Alex,

 

Unfortunately, there is no option to merge two accounts. However, it's possible to close one account and create a different account type on another account. 

 

Thank you.

~ Aleksandar
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Alex Z Member Since: Aug 2, 2019
3 of 22
Thank you.

My goal is to use the same login info to access both companies. What steps
should I take?
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 22

Hi Alex,

 

Please check out this help article for more information about other account types you can add using the same account. Thank you. 


-Joanne
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Alex Z Member Since: Aug 2, 2019
5 of 22
This article talks about how to be both a freelancer and a client.

What if I have two separate companies that act as a client, and I want to
hire separate teams for each company, have separate payment methods, yet
have only one login into the Upwork system?
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
6 of 22

Hi Alex,

 

Are you referrng to creating two agency profiles under the same account? 


-Joanne
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Alex Z Member Since: Aug 2, 2019
7 of 22
Ok,

I own a company called XYZ (I am omitting real names on purpose). I opened
a client account under alex@xxxxx.xxx, and listed this company as the
client. I hired people to work under that company.

Now I am being invited to serve as a project manager for another company,
called ABC. They have their own Upwork account, and they sent an invitation
to my other email address alex@zzzzz.zzz, so I had to register a new Upwork
account just to be able to work with this company.

Ideally, I want to only use one login, and see both companies listed under
it. Is it possible?
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
8 of 22

Hi Alex, 

 

From this account that you are posting from, you can create a freelancer account by following the steps noted in the help article that Joanne noted in her reply. You can ask your client to invite this account instead (where you are posting from), and close the other account. 

Let me know if you need further assistance. 


-Avery
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Active Member
Alex Z Member Since: Aug 2, 2019
9 of 22
I am not a freelancer. I am a project manager, representing the new
company. I will be in charge of hiring freelancers to work for this
company. So how does being a freelancer help me?
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
10 of 22

Hi Alex, 


I'm sorry I misunderstood your post. I initially thought you were hired by the client through Upwork as a freelancer. You may ask the client to add this account instead, so that you can continue working on being a Project Manager for them through this account. Once done, you can close the other account. 


-Avery
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