Sep 3, 2019 11:29:49 PM by April A
Hi, I was a hiring a new freelancer.
Budget was $500. I am supposed to hire her for a milestone of $30.
But I don't know what happened that I was charhged $500 instead of $30.
So what I did was cancel the offer and created a new offer for $30.
My question is, how can I make a refund to the $500 that was applied in my financial account?
Offer was cancelled and not accepted.
Thanks.
Sep 3, 2019 11:41:11 PM by Goran V
Hi April,
I checked your account and can confirm that the $500 were reversed back to your account. Please keep in mind that it can take up to 5 business days for the funds to be loaded on your account.
If you have any additional questions let me know, thank you.
Jul 5, 2022 12:04:22 AM by Shubhi M
Hi Goran,
I was hiring a freelancer and I don't know how my $200 was transferred into my financial account. Could you please let me know what actually is a financial account on Upwork and how I can transfer the amount back into my account?
Jul 5, 2022 01:52:10 AM by Annie Jane B
Hi Shubhi,
Thank you for reaching out to us. I checked your account and can confirm that the amount was refunded to your bank account. You can also check this by going to your Transaction History page.