Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

How to release balance after partial payment

Active Member
Kristen S Member Since: Sep 11, 2019
1 of 5

Hi. I recently completed a fixed price contract on which I had released a partial payment from escrow. Only 1 milestone was originally set up, and the full amount was in escrow. Now the job is complete, and I want to release the remaining funds to the artist. However, there is no "review and pay" button any more. If I add a new milestone, it asks for more money to be sent to escrow. How do I release the funds that are already there?

 

Thanks in advance!  Kristen

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 5

Hi Kristen,

 

If the Job is done and there are funds in escrow, you can end the contract and choose to pay the full amount of the remaining available funds. Please check this help article for more information!

 

Thank you!

~ Bojan
Untitled
Active Member
Kristen S Member Since: Sep 11, 2019
3 of 5
Thanks for your quick reply. I did end the contract, and gave great feedback, etc. But I never saw an option to send the final payment. And it still shows in escrow.
Active Member
Kristen S Member Since: Sep 11, 2019
4 of 5

I just looked at the transaction, and now it shows the partial as the full fixed price, paid. I'm at a loss here. I do need to release the balance from escrow to my freelancer. He's been very patient. Smiley Happy

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5 of 5

Hi Kristen,

 

I checked this and it looks like you were able to solve this case with your Freelancer. Feel free to follow up here if you need any further assistance!

 

Thank you!

~ Bojan
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS