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How to resume an ended contract

Active Member
Lindsey M Member Since: Aug 4, 2019
1 of 4

I ended a contract because I realized I needed to work on the document that I wanted to have translated. I was alerted by the Freelancer that by ending the contract and requesting a refund from escrow I would be lowering her rating. I'd like to resume that contract to prevent this from happening, I assumed that because I originalty assigned the due date for 8/4 that I had to cancel that contract in order to set a new one with a later date. How do I fix this so her rating doesn't go down?

Community Guru
Petra R Member Since: Aug 3, 2011
2 of 4

Lindsey M wrote:

I ended a contract because I realized I needed to work on the document that I wanted to have translated. I was alerted by the Freelancer that by ending the contract and requesting a refund from escrow I would be lowering her rating. I'd like to resume that contract to prevent this from happening, I assumed that because I originalty assigned the due date for 8/4 that I had to cancel that contract in order to set a new one with a later date. How do I fix this so her rating doesn't go down?


Contracts, once closed, can not be brought back to life. But you can just pay the freelancer $ 5 (or whatever) for their time and leave feedback, so the contract does not affect her.

 

For future reference, the due date is irrelevant, it is merely a point of reference between you and the freelancer.

 

Active Member
Lindsey M Member Since: Aug 4, 2019
3 of 4

How do I pay her $5? The attach image is what I see when I look at the contract.upworktroubleshoot.jpg

 

Community Guru
Preston H Member Since: Nov 24, 2014
4 of 4

Lindsey:

You're almost there!

 

You need to click on the "three dots" icon, and reveal a drop-down menu with which you can "Give Bonus."

 

You can pay a bonus to a freelancer in any amount AFTER the contract has already been closed.

 

Screen Shot 2019-08-04 at 3.11.29 AM.png

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