I am a client, my account temporary being hold

[fe5ec46c]

I ve sent an offer to one of the freelancer, but she told me that i have to solved the temporary hold issue first because he cannot accept my offer. Please help me because i did nothing wrong ... thanks

[BojanS]

Hi Rendy,

Thank you for reaching out to us. I've escalated your account information to our support team. One of our agents will reach out to you directly via support ticket to assist you with your concern.

[fe5ec46c]

Okay, please let me know if it has been fixed.. thanks

[AveryO · Accepted solution]

Hi Rendy, 

I checked your account and can see that the team has reached out to you through this support ticket. Kindly refer to the ticket for more information on how you can resolve the issue with your account. 

[fe5ec46c]

The provlem ve been solved ... thank you for the help 😃