I can't add my debit card, because your system says that it is a prepaid or gift card, but it isn't.

[792c54b4]

As per the subject.

I have a screenshot, but I'm not going to upload to a public forum, for obvious reasons.

Why is there no way of contacting support?

This is a debit card issued by a UK bank.  It is a mastercard.

[petra_r]

The majority of debit cards can not be used as a payment method, only those which act in the same way as a proper credit card, which most UK ones do not.

[792c54b4]

It is clear you don't know what you're talking about.

I have 3 other businesses with Upwork accounts, all being paid for by debit cards.

[petra_r]

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@Jake L wrote:

It is clear you don't know what you're talking about.

I have 3 other businesses with Upwork accounts, all being paid for by debit cards.

---

Interestingly I am not the one whose card is being refused by Upwork, so your rudeness is both inappropriate and directed at the wrong person.

Good luck with the multiple accounts by the way.

[792c54b4]

Thanks for the continued advice.

I haven't got multiple accounts.  I have multiple businesses.  Each is a registered limited company.  Each has its own Upwork account, as it legally has to.

[g_vasilevski]

Hi Jake,

To learn more about what cards are accepted on Upwork and how to set up one check out our guide for Billing Methods. Our team will reach out to you and assist you further, thank you!

[792c54b4]

From your guide...

Upwork accepts Visa, Mastercard, Discover, and American Express cards.

This is a Mastercard.