I would like to contact support in private, but do that before I register a real account. There is no way to do that right now, so I'd like someone to contact me instead, if possible. thanks
Please click on my name and send me PM with more information regarding your concern and I will advise you accordingly and share your report further with our team if it is required. Thank you.
I also need to connect with upwork. I was "hired" for an intro job by a client. This was my first job with Upwork. We agreed on $65, and he gave me the mateirals. I reviewed and copy edited.
Then the client has stopped responding. And I don't know what to do about it because he never officially accepted my proposal. Guy seems maybe unprofessional.
Anyway, at this point, I'd like to close the job with the work I did and collect payment.
re: "Then the client has stopped responding. And I don't know what to do about it because he never officially accepted my proposal."
Nothing can be done. You had no contract.
You need to learn from your mistake and not make that same mistake again.
The work you did belongs to you because you were not paid for it. You may post it in your portfolio or do anything you want with it.
The only way to get paid is if the client sends you an official hire offer and sets up a contract. That is between you and the client.
Upwork will not help freelancers get paid if the freelancer works without a contract.
Well, it was my first job and I didn't know the process yet. I thought
since he had hired people before, he would initiate the contract.
Please have someone review my discussion with **edited for Community Guidelines** (the only messages
I've exchanged on the platform). I don't believe he intended to stiff me.
re: "Well, it was my first job and I didn't know the process yet. I thought since he had hired people before, he would initiate the contract."
Don't worry so much about this. I think it is okay to learn by doing, which is what you did.
You learned to not work for free.
re: "Please have someone review my discussion with **edited for Community Guidelines** (the only messages I've exchanged on the platform). I don't believe he intended to stiff me."
And yet... this experienced client, who has hired people before, DID stiff you.
If you want to pursue this, you may ask the client to send you a hire offer so you can accept it, thus creating a contract.
Upwork is not going to create a contract on your behalf.
I checked and it looks like already have a contract with this client, and you recently submitted work for the first milestone. I would like to note that your client will have 14-days to review the work you submitted. If your client doesn't get back to you within those 14-days, the money in escrow will automatically be paid to your account. You may read more about getting paid for fixed-price contracts here.
Since you are new here, I highly recommend that you read up on the freelancer resources we have compiled, for great tips and insights on how you can work successfully on the platform. Please don’t forget to read the Safety First! section of the resources, and these tips for avoiding questionable jobs for more information about working safely through Upwork.