I have been trying for the last couple hours to send through a contract to a freelancer to 'hire' them. I reviewed the proposal and pressed 'hire' but I can't complete the form. Once I fill the form out and tick the 'I agree to the Terms and Conditions' box, the 'hire *name of freelancer* button is grey and inactive. I can't send the contract through and, therefore, can't hire them. All my billing information is updated and correct, my buisness contact info and address is entered, I'm unsure why this isn't working.
I`m sorry about the inconvenience this had caused you.
Could you please go to Settings > My Info > Company contact > and add your address? If you`re still experiencing the same problem after this, let me know. Thank you.
Just to confirm that you can hire freelancers even if you`re on our Basic plan. Could you please confirm if you`re receiving any errors on your end? If yes, please share the error text so that I can assist you further. Thank you.
I am facing this same issue and I have put in my billing infor which is verified, company information including address and phone number, but the final hire button is greyed Did you ever figure this out?