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I can't log in to Upwork in Chrome with google login

3cc07192
Active Member
Tom S Member Since: Jun 10, 2020
1 of 26

Hi,

 

I used to be able to login to Upwork in Chrome with my google login, but now nothing happens when I hit the button for Google login. In the Upwork login screen, it doesn't say that popups are blocked. I also have popups allowed in Chrome Settings. I think this is an issue with the Upwork login screen, rather than just a Chrome issue, though I can login with Edge.

 

Rather than spend more time on this issue, I would like to just get a direct password connected to my User rather than use Google. For that, I need to communicate with a live person. However, there does not appear to be any way to contact a live person with Upwork: as far as I can see, my only choices are the community forum and a chat bot. 

 

Thanks,

Tom

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 26

Thank you for reaching out to us, Tom.

 

One of our team members will reach out to you directly via a support ticket to assist you with this concern. 

~ Bojan
Upwork
39964be7
Active Member
Muhammad Amir A Member Since: Mar 12, 2021
3 of 26

I have the same issue. My Upwork account isnt get login on google chrome. I didnt why this happening.

Would you please help me to resolve this issue.

thanks!

**Edited for Community Guidelines**

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 26

Hi Muhammad,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

~ Goran
Upwork
f1802391
Active Member
Quandeel M Member Since: Jun 7, 2021
5 of 26

My friend is having same issue. She cannot login her upwork that is why she is also unable to respond on community forum or contact support. Can you please help in this regard.

 

**Edited for Community Guidelines**

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
6 of 26

Hi Quandeel,

 

Please know that we are not able to discuss any details of another user's account with you because of privacy reasons. Please let your friend know she can reach out to us via our different support channels and we'll be happy to assist her directly.

 

~Andrea
Upwork
f1802391
Active Member
Quandeel M Member Since: Jun 7, 2021
7 of 26
No you don't need to discuss anything with me. She cannot login so she is unable to contact via support ticket. Can you please tell me any email address by which she can contact support?
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
8 of 26

Hi Quandeel,

 

You can advise your friend to reach out to us on any official Upwork social media channels so we can assist them further with the account. You can find the direct links in the footer section here in Community.

 

Thank you.

~ Aleksandar
Upwork
nniuq
Active Member
Quinn M Member Since: Apr 20, 2021
9 of 26

Hi, 

 

I need to login to my UpWork account. I have a Google Acount, but everything I click login, it says "You have not activated the Google sign in method for this account." Then I choose another method of sign in, and it still doesn't work (just takes me back to the main page). 

 

I created this account to ask this question.

 

Please help ASAP, I have a project due tomorrow that I can't access due to this issue! Thanks in advance. 

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
10 of 26

Hi Quinn,

 

I'd like to look into this for you. Please send me your Upwork registered email and username via PM by clicking on my name so I can check. 

~ Joanne
Upwork