I used to be able to login to Upwork in Chrome with my google login, but now nothing happens when I hit the button for Google login. In the Upwork login screen, it doesn't say that popups are blocked. I also have popups allowed in Chrome Settings. I think this is an issue with the Upwork login screen, rather than just a Chrome issue, though I can login with Edge.
Rather than spend more time on this issue, I would like to just get a direct password connected to my User rather than use Google. For that, I need to communicate with a live person. However, there does not appear to be any way to contact a live person with Upwork: as far as I can see, my only choices are the community forum and a chat bot.
My friend is having same issue. She cannot login her upwork that is why she is also unable to respond on community forum or contact support. Can you please help in this regard.
**Edited for Community Guidelines**
Please know that we are not able to discuss any details of another user's account with you because of privacy reasons. Please let your friend know she can reach out to us via our different support channels and we'll be happy to assist her directly.
You can advise your friend to reach out to us on any official Upwork social media channels so we can assist them further with the account. You can find the direct links in the footer section here in Community.
Thank you for reaching out to us. Could you please click on my name and send me a PM with more information about the account you are referring to?
I need to login to my UpWork account. I have a Google Acount, but everything I click login, it says "You have not activated the Google sign in method for this account." Then I choose another method of sign in, and it still doesn't work (just takes me back to the main page).
I created this account to ask this question.
Please help ASAP, I have a project due tomorrow that I can't access due to this issue! Thanks in advance.
I am also having the same problem. I cant login off my work laptop.
Its telling me that I have not verified the google sso method but there is no option I can proceed forward with. Something has gone wrong.
Can you please help?
Someone from our team will reach out to you via support ticket in order to assist you further. You'll also be able to access the ticket from the notification sent to your email address.
Hi Arssine and Tonya,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your account. Thank you.
having the same issue here. Google login on Chrome worked fine until about 3 days ago. Then it just stopped, I click and nothing happens. However, I can log in on firefox or on my phone, even though they are a little wonky, I have to select my name twice to get it to go through. Popup blocker is disabled for upwork, so I feel like it must be compatibility with upwork and chrome as I use google login on a lot of other sites and it's fine. Bit annoying to have to switch browsers just for this site, so hopefully it will get sorted soon!
I am sorry for the inconvenience this has caused. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.
I am having the same issue. Up until today, I have been using UpWork on chrome and it suddenly stopped working and won't let me log in. I've cleared my cache and cookies and that didn't help.
I am currently using my safari browser to log in but would like to go back to chrome. Would a team member be able to assist with this for me as well?
I'm sorry to hear that. Have you tried to check if you have the latest version of Google Chrome? Also, was there an error message when you tried to log in to your Upwork account using the Google Chrome browser?
Hi @Kathryn B
Method 1: Hard Refresh (CTRL+SHIFT+R) Temporary Solution
I had the same issue, After Clearing the browser cache with Hard Refresh (CTRL+SHIFT+R)
I was able to log in. But after some days I was unable to log in again on Chrome.
After following the second method the issue solved permanently.
Upwork Chrome Browser Login Issue Solved
Same thing here. I can't log in to my profile settings. It requires a non google sign in which i don't have a password for. if I choose reset, it emails me, i click the link which doesn't allow me to reset it only asks me to log in with google. if i try without google it asks again for the password and around again.