May 26, 2020 10:48:20 PM by Dime A
Hi,
I keep on getting the following error...
"Sorry, a critical component of this page failed to load. Please reload the page"
and not able to update my payment method.
Regards,
Dime
May 26, 2020 11:34:45 PM by Goran V
Hi Dime,
Could you please try clearing your cache and cookies or logging in with another browser to complete the process? If you`re still experiencing the same problem after this, let me know here. Thank you.
May 27, 2020 12:17:09 AM by Dime A
No luck. I've tried in a new browser and on another device all together. Still the same error message.
May 27, 2020 01:24:18 AM by Goran V
Hi Dime,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.
Aug 4, 2020 04:19:11 AM by Carol F
Hi My client want to update his credit card because i was put on hold. He cant update it there's no other way.
Aug 4, 2020 04:36:09 AM by Goran V
Hi Carol,
Please ask your client to reach out to our Customer Support or to us (Moderators) so that we can assist them further. Thank you.