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I don't get any support tickets created.

New account here. I have a problem where I can't update my Company profile, including tax info, I get this error:

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Error 403 (N)
Trace ID: 3c81be8b-d74b-4e02-8918-ff7d76f4fb46


I tried twice through the chatbot to create a ticket, but no ticket gets created.  If someone can just help resolve the problem, because a chatbot doesn't have answers, and no tickets are being generated. 

Community Manager
Community Manager

Hi Neysa,


One of our agents will reach out to you directly to assist you with updating your TAX information.


Thank you!

~ Bojan

Hello, I still have not received contact from any Upwork agents. I received an email asking if my request is complete, it is not.

Hi Neysa,


Apologies for the delay on this. I have followed up with the appropriate team and can confirm they have reached out to you now.


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