Apr 20, 2022 09:58:37 AM Edited Apr 20, 2022 09:58:59 AM by Neysa A
New account here. I have a problem where I can't update my Company profile, including tax info, I get this error:
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Error 403 (N)
Trace ID: 3c81be8b-d74b-4e02-8918-ff7d76f4fb46
I tried twice through the chatbot to create a ticket, but no ticket gets created. If someone can just help resolve the problem, because a chatbot doesn't have answers, and no tickets are being generated.
Apr 20, 2022 10:58:08 AM by Bojan S
One of our agents will reach out to you directly to assist you with updating your TAX information.
Apr 22, 2022 08:14:22 AM by Neysa A
Hello, I still have not received contact from any Upwork agents. I received an email asking if my request is complete, it is not.
Apr 22, 2022 09:09:08 AM by Andrea G
Apologies for the delay on this. I have followed up with the appropriate team and can confirm they have reached out to you now.