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I failed to read the "small two payments" line, and now i entered the amount wrongly to many times.

Active Member
Prunache A Member Since: Feb 25, 2019
1 of 4

Now i can't enter the 10 usd transactions anymore, and can't contact customer support. I also have already been billed for half of the project i am interested in. 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 4

Hi Prunache,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.


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Active Member
Omar A Member Since: Feb 25, 2019
3 of 4

I am new in upwork as client. I have issue in payment method. Message displayed like this : ''Requires verification. Contact customer support '' but there is not any suuport i found. 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 4

Hi Omar,

 

One of our team members will reach out to you as well and assist you with verifying your billing method, thank you.


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