May 5, 2021 09:01:37 AM by Alona K
In the section "Associated with" my agency repeats 3 times. I have chat regarding this question with support last week, was promised a resolution and email. Nothing followed still. And now I don't even have an option to contact Customer Support, only a chat bot. I need help on this, please.
May 5, 2021 09:57:47 AM by Bojan S
Hi Alona,
I apologize for the inconvenience this caused! It looks like our Tech Support Team is looking into this issue, I can see you have this open ticket about this concern. I’ll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket as soon as possible.
Thank you for your patience.
May 7, 2021 01:23:00 PM by Alona K
Hello Bojan,
I still had no updates on my issue. Please provide.
Thank you
May 7, 2021 02:22:51 PM by Bojan S
Hi Alona,
I apologize for the delay in receiving an update. I’ll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.
Thank you for your patience.