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19e8180b
Community Member

I have paid 20$ extra to my freelancer.

I have paid 20$ extra to my freelancer. How can i get it back? The freelance is willing to pay me back but he also doens't know the method.

2 REPLIES 2
prestonhunter
Community Member

re: "I have paid 20$ extra to my freelancer. How can i get it back? The freelance is willing to pay me back but he also doens't know the method."

 

The freelancer can navigate to his list of contracts, and click on the name of your contract.

 

He should then see a "three-dot" icon which will display a drop-down menu. The drop-down menu has an option to "Give a refund".

 

Screen Shot 2018-07-05 at 11.35.35 AM.png

 

The freelancer can choose a block of money that he has received from you and enter an amount to refund you. Any amount up to the full value of that payment.

kochubei_valeria
Community Member

Hi Davinci,

 

Your freelancer should be able to issue a refund to you. Feel free to share this help article with them. It contains detailed instructions.

~ Valeria
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