I hire someone for a project, but the paid contract doesn't appear in contracts

[f4e4fc95]

Hi everyone,

I found your website a while ago from a friend of mine, who told me how easy is to find someane to get hired to helpme with some tasks. Everything fine, I visited your website I read a bit and I found quickly someone for my thing and I start messaging ... he send me a link with details to pay ... we agreed in what we have to do and price, I paid ... and I dont want now to tell al story (I will come back). Trouble the contract what I paid for doesn't show in contract management. With who I can speack about? I'm tired about the bot :)) and the job is on hold ... not because of me .... any help please ?

[petra_r]

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I B wrote:

... he send me a link with details to pay ... we agreed in what we have to do and price, I paid ... 

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Did you hire the freelancer on Upwork and did you pay via Upwork?

[AndreaG]

Hi I B,

I can see you were able to chat with one of our agents and they have escalated your concern to the correct team. Please allow some time for our team to review and they will reach out to you directly via support ticket. You'll receive an email notification once your ticket is created.

Thanks!