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I just got an email welcoming me to Upwork Plus - but I didn't join

Community Guru
Christine A Member Since: May 4, 2016
1 of 9

I have a long-dormant client account on Upwork, which I haven't used since before the Elance merger. I've just received an email welcoming me to Upwork Plus and thanking me for "choosing" to join. Which is odd, because at no point did I ever ask to join, and there's no indication that this is a free trial offer or anything like that. Furthermore, there's a link to "learn more" in the email, but when I click on it, it goes to an error page that simply says, "The page you requested is not accessible at this time." 

 

Can anyone tell me what's going on?

 

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 9

Hi Christine,

 

Could you please send me a PM with the screenshot of the email you received so I can check this further with the team? Thank you!


-Joanne
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Community Guru
Rene K Member Since: Jul 10, 2014
3 of 9

I got this e-mail too. 

 

 

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"Where darkness shines like dazzling light"   —William Ashbless
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 9

Hi Rene,

 

Could you also send me a PM with the screenshot of the email you received? Thanks!


-Joanne
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Community Guru
Ela K Member Since: Feb 9, 2015
5 of 9

Same here.

 

**edited for Community Guidelines**

Community Guru
Tiffany S Member Since: Jan 15, 2016
6 of 9

Yep, I got it, too.

 

It had better just be one of Upwork's many email glitches and not followed by charges.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
7 of 9

Hi everyone,


Thank you for sharing this with us! I have shared this with the team so that I can confirm if this was sent in error. Our team will get here once we have more information. 


-Avery
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Community Guru
Ela K Member Since: Feb 9, 2015
8 of 9

Avery O wrote:

Hi everyone,


Thank you for sharing this with us! I have shared this with the team so that I can confirm if this was sent in error. Our team will get here once we have more information. 


Avery, 

 

There is no question of *if* this was sent in error. Neither of us signed up for this program.

 

 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
BEST ANSWER
9 of 9

Hi everyone, 

I would like to confirm that the team is currently looking into this and investigating it further. Once we have significant updates, we'll get back to you with more information. 


-Avery
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