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Sasha's avatar
Sasha L Community Member

I keep getting an error when trying to create a job post

I keep getting an error message while trying to create a new job posting:

 

There was an error saving the job: error [8ac00a43883b7e86-LAX, 8ac00a43883b7e86-LAX]. Contact Upwork Support for more information.

 

This pops up when I try to proceed to the skills step.

 

What am I supposed to do?

5 REPLIES 5
Ivygail's avatar
Ivygail J Moderator

Hello Sasha,

 

I am sorry to learn about the issue you have encountered when trying to post a job and thank you for sharing the screenshot of the error message. Could you please let us know if you tried using a different browser or Incognito mode? If not, could you please try and let us know if the issue persists?

 

 Additionally, you could try clearing your cache and cookies. I suggest as well to try restarting your computer. 

 

~Ivy
Sasha's avatar
Sasha L Community Member

Hello,

 

I tried it in two different browsers and in incognito mode. I also tried it on my girlfriend's computer and got the same error message. It's clearly a platform issue. I am not sure what else to try here to get this core function to work. 

 

Sasha

Pradeep's avatar
Pradeep H Moderator

Hi Sasha,

 

Apologies for the confusion. I checked your account, and it appears that you do not have sufficient permission to post jobs or hire freelancers. Please contact your company's owner and ask them to grant you the appropriate permissions for hiring. Thank you for your understanding and cooperation.

 

- Pradeep

Sasha's avatar
Sasha L Community Member

Also, cleared cache and cookies

Sasha's avatar
Sasha L Community Member

The issue has been ongoing since yesterday when I first tried to post a job. The issue still persists. I must have tried it 30 times now. 

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