I’m new and my account is on hold?!

[#1]

Hello,

I’m new on Upwork and I just noticed that there’s an account hold on my profile. I have never received an email stating as to why there is an account hold? Can someone please explain this to me?

Thank you

[#2]

Hi Alejandro,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.