Apr 16, 2019 09:53:55 AM by Lachlan M
Apr 16, 2019 10:02:04 AM by Preston H
Lachlan:
There is nothing the freelancer can do about this.
You will need to contact Upwork Customer Support in order to resolve the hold, and hire somebody.
Apr 16, 2019 10:09:11 AM by Bojan S
Hi Lachlan,
Please go to your account settings and chose top tab on left, ''My Info''. Kindly, try adding address details and phone number in order to fix this error. If the issue persists after this please let us know and our team will assist you further. Thank you!